Support
We're here to help you run your events without a hitch.
Email Support
Reach our team directly. We aim to respond within one business day.
support@arocut.comFAQ
Common questions about setup, hardware, billing, and event-day operations.
Enterprise Support
Priority support for Enterprise customers. Contact your account manager or reach out via sales.
Contact SalesCommon Questions
How do I get started with Aro Cut?
Use the website's download handoff once the public listing is live, or book a demo if you need a guided walkthrough. For launch planning today, start with the hardware guide and confirm you're running an iPhone 15 Pro or later.
How do I change my plan?
Self-serve plan management details will follow the final checkout path. Enterprise customers should work through sales or their account manager for plan changes.
My booth is overheating. What should I do?
Aro Cut's thermal management system reduces quality automatically under heat pressure to keep the pipeline moving. Good rig setup still matters: keep the iPhone on power, out of direct sunlight, and consider a fan mount for long outdoor events.
How do I contact support?
Email us at support@arocut.com. We respond within one business day. Enterprise customers have priority support through their account manager.
Can I cancel my subscription?
Self-serve cancellation details will follow the final checkout path. See our terms of service for the latest billing and cancellation language as launch policy is finalized.